Terms & Conditions
Welcome to We Are Here! By using our app or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
Acceptance of Terms
By downloading, accessing, or using the We Are Here app, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
About Our Services
We Are Here is a platform that allows:
- Customers to order package deliveries or tow truck assistance.
- Dealers to manage and track shipments.
- Delivery partners to earn income by accepting and completing delivery jobs.
We act as a facilitator and are not directly responsible for the performance of third-party delivery partners or vendors.
User Responsibilities
You agree to:
- Provide accurate and up-to-date information during registration and use.
- Not misuse or abuse the app, including fraudulent orders or false information.
- Comply with all local laws and regulations during transactions or deliveries.
If you’re a delivery partner or dealer, additional guidelines and terms apply.
Order & Payment Terms
- All services requested through the app must be paid for through our secure payment methods.
- Prices are subject to change depending on delivery distance, item size, urgency, and availability.
- Cancellations may incur fees depending on timing and status.
Live Tracking & Location Services
The app uses GPS-based tracking to provide live updates. By using the service, you consent to us accessing your device’s location for delivery accuracy and safety.
Service Availability
We strive for high availability but cannot guarantee the app will always be accessible due to maintenance, network issues, or force majeure events.
Intellectual Property
All content, branding, logos, icons, and software related to We Are Here is our intellectual property. You may not copy, modify, or distribute any part of the service without our written permission.
Account Suspension or Termination
We reserve the right to suspend or terminate user accounts if they:
- Violate these Terms,
- Engage in fraudulent or abusive behavior,
- Interfere with other users or delivery partners.
Limitation of Liability
We Are Here is not liable for:
- Delays or failures caused by third-party services,
- Loss or damage of goods beyond the stated value limits,
- Indirect or consequential damages.
Changes to Terms
We may update these Terms from time to time. Users will be notified of material changes, and continued use of the app constitutes acceptance of the updated terms.
Contact Us
For questions or support regarding these Terms, please contact us at:
